FAQ

Frequently Asked Questions (FAQ)

When can I expect my order?

The average delivery time is 5-8 business days. Our products are shipped directly from the supplier to you. This unique business model allows us to save significantly on inventory and shipping costs, enabling us to offer our products at a lower price than our competitors.

The expected delivery time has passed. Where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, there may sometimes be delays in shipping. You can check the status of your order using the following link:

Haven’t received your order 3 days after the expected delivery date?
If this happens, please contact us, and we’ll assist you right away.

How much does shipping cost?

Shipping is free, and all orders are shipped via the carrier.

I’m not satisfied with my order. What should I do?

We’re truly sorry that you’re not satisfied with your order, and we’d like to know how we can make it right. Please send an email, and we’ll do our best to resolve the issue as quickly as possible!

Where can I find my tracking code?

Once your order has been processed and shipped, we will send you your tracking code via email. Please allow 24 hours for your order to be processed.